Privacy Policy

Welcome to Physics GPT (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at [email protected].

1. What Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

• Personal Data: Name, email address, and password when you create an account.
• Usage Data: Information about how you interact with our services, such as the problems you solve, time spent on pages, and device information.
• Content: Text and images you upload for problem-solving purposes.

2. How We Use Your Information

We use the information we collect or receive:

• To facilitate account creation and logon processes.
• To provide the AI solving service (processing your text/images).
• To improve our AI models (anonymized data only).
• To send administrative information to you, such as product, service and new feature information and/or information about changes to our terms, conditions, and policies.

3. How We Share Your Information

We typically do not share your personal information with third parties. However, we may share data in specific situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors or agents who perform services for us (e.g., cloud hosting via AWS/Google Cloud, payment processing via Stripe).
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

6. Your Privacy Rights

Depending on your location (e.g., EEA, UK, California), you may have certain rights regarding your personal information, such as:

• The right to request access and obtain a copy of your personal information.
• The right to request rectification or erasure.
• The right to restrict the processing of your personal information.

To exercise these rights, please contact us at [email protected].

7. Children’s Privacy

We do not knowingly solicit data from or market to children under 13 years of age. By using the website, you represent that you are at least 13 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the website.

8. Updates to This Policy

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.

9. Contact Us

If you have questions or comments about this notice, you may email us at [email protected].